Team Lead Accounts Receivable

Posting Date 1 month ago(2/2/2021 8:47 AM)
Requisition ID
Job Location(s)
Bloomington IN United States
Position Type
Full Time
Cook Medical Inc.


The Accounts Receivable Team Lead provides leadership and daily oversight to the North America Accounts Receivable Shared Service team. This role oversees tasks performed by staff to ensure a high level of accuracy and customer service both internally and externally. The role also has a strong focus on improving efficiencies, improving the customer experience, and achieving department goals and targets.


• Prioritize and balance team workload, ensuring the team is responding to customer inquiries in a timely, friendly and empathetic manner and achieving targeted Service Level Agreements (SLA)
• Manage multiple people, tasks, and priorities through strong organizational, time management, and multitasking skills
• Personnel development through training, delegation and mentorship
• Perform team member reviews, approve time sheet, and execute disciplinary action in accordance with HR policy if needed
• Assign clear ownership of AR duties and help cross-train team members to ensure continuation of coverage when employees take vacation or are sick
• With input from internal teams, implement new processes and procedures to minimize credit risk and maximize collection efforts
• Work closely with AR leadership to drive standardization and automation
• Align individual and team goals/objectives and ensure alignment with AR global and regional goals
• Partner with sales and customer service to escalate issues and resolve in a timely manner
• Ensure the complete, accurate and timely processing of all transactions
• Strong interpersonal skills and the ability to work collaboratively across the organization at all levels
• Demonstrated ability to delegate and prioritize responsibilities
• Excellent verbal and written communication skills
• Analytical with high attention to detail
• Execute and drive special projects as needed to improve effectiveness and efficiencies


• Bachelor's degree, or equivalent, in Finance, Economics, Mathematics, or Accounting

• At least 2 years of management experience leading a team, team-building, and employee development required
• 4+ years of accounting / finance experience, experience in credit & collections required
• Proficiency in Microsoft Office software (Word, Excel, PowerPoint, and Outlook)


Physical Requirements:

• Works under general office environmental conditions
• Sitting for extended periods
• Utilizes close visual acuity for working with computers and equipment


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