Quality Engineer, Operations Support

Posting Date 3 months ago(8/2/2021 5:01 PM)
Requisition ID
Job Location(s)
Bloomington IN United States
Shift Type
Position Type
Full Time
Cook Inc.


The Operational Support Quality Engineer at Cook Inc. serves as the lead quality representative of operational support subsystems: environmental monitoring, facilities, calibration, quality testing laboratories, information technology, and data control. The Quality Engineer fulfills the role of both contributor and independent reviewer of key operational outputs.


- Provide quality support for environmental monitoring, including impact assessment of environmental excursions and appropriateness of resuming production after an excursion
- Facilitate development and implementation of environmental controls (qualification, sampling plans, trending, etc)
- Assist with planning facility expansions and modifications
- Review Software Qualifications as needed
- Perform investigation of product nonconformances and complaints, root cause analysis, monitoring/trending of process and product, and escalation of identified issues
- Execute risk assessment as needed and facilitate development and completion of risk file documentation
- Conduct risk-based decision making and effective resolution of quality-related issues
- Perform work per external and internal quality standards
- Interface with internal and external groups on quality-related issues
- Lead or support CAPAs as necessary
- May interface with internal or 3rd party audits (e.g. FDA, Notified Body, etc.)
- Drive continuous improvement efforts through facilitating, leading, and collaborating with cross function teams including quality, operations, engineering, production, clinical, and regulatory affairs
- Provide leadership in the understanding of medical device regulations and best practices
- Manage conflict resolution as it relates to technical situations
- Plan, review, and approve change requests


- Bachelors degree in Engineering
- Masters degree preferred
- Demonstrates knowledge of medical device regulation (ISO 13485, 21 CFR) and risk management (ISO 14971) preferred
- Professional certification (e.g. ASQ, Six Sigma, etc.) preferred
- Proficiency in statistical, quality, and continuous improvement methods and tools preferred
- Proficiency in Microsoft Office software (Word, Excel, PowerPoint, and Outlook) is required
- Strong organizational skills required
- Critical thinking and attention to detail required
- Excellent verbal communication skills and technical writing required


Physical Requirements:

• Works under general office environmental conditions, including time in manufacturing environment and biohazard lab
• Sitting for extended periods, utilizes close visual acuity for working with computers, equipment, etc.
• Occasional travel may be required


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