• IT Specialist

    Posting Date 2 months ago(2 months ago)
    Requisition ID
    Job Location(s)
    Canton IL United States
    Less than 10%
    Shift Type
    Position Type
    Full Time
    Cook Inc.
    Information Technology
  • Overview

    The IT Specialist at Cook Inc. - Canton provides local and remote support for all users. The IT Specialist is responsible for maintaining computer systems and hardware utilized by company-wide user groups in order to promote efficient operations.


    • Proficient working with Microsoft Windows operating systems and Microsoft Office Suites
    • Understanding of basic computer networking and computer hardware
    • Knowledgeable in computer troubleshooting (Use of Anti-Spy Ware and Anti-Virus programs)
    • Ability to follow directions and pay close attention to detail
    • Provide client support and technical issue resolution for computer and software related issues
    • Configuration and deployment of computer hardware/software to end users
    • Ability to promptly answer support related e-mail, phone calls and other electronic communications
    • Self-motivated with the ability to organize and manage several tasks at once
    • Ability to work independently and efficiently to meet deadlines

    • Must work and interact effectively and professionally with and for others throughout various levels of the global organization
    • Must strictly adhere to safety requirements
    • Maintain regular and punctual attendance
    • Must maintain company quality and quantity standards
    • Must have effective oral and written communication skills
    • Excellent problem solving skills and ability to work in collaborative and independent work situations and environments with minimal supervision
    • Ability to remain calm and receptive in fast paced situations



    • High School Diploma or GED required
    • 2 or 4 year degree in a Computer Science or related field preferred
    • Experience with Windows 7 and XP
    • A+ Certification Preferred


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