• Residential Leasing Assistant

    Posting Date 2 weeks ago(7/31/2018 2:28 PM)
    Requisition ID
    Job Location(s)
    Bloomington IN United States
    Shift Type
    Position Type
    Full Time
    CFC Properties
  • Overview

    The Residential Leasing Assistant for CFC Properties serves as a point of contact, assists with leasing activities, and provides administrative support to the residential leasing office.


    • Answer incoming phone calls and handle each call accordingly
    • Greet prospective and current customers
    • Complete lease applications and application verifications
    • Complete all lease paperwork accurately
    • Respond to customer inquiries in a timely and professional manner
    • Generate correspondence to residents
    • Enter information into Yardi, the property management software

    • Must display excellent customer service to meet the needs and expectations of both internal and external customers
    • Must be able to manage difficult and emotional customer situations
    • Must be able to be accurate and productive in a changing environment with constant interruptions


    Additional Duties As Needed:
    • Process Resident Billings and payments
    • Scan and file leasing documentation
    • Show apartments
    • Conduct move in / move out inspections
    • Update CFC website for availability




    • High school diploma or equivalent required
    • 1-2 years customer service experience required
    • Microsoft Office suite (Word, Excel, Outlook) experience required
    • Must have reliable transportation


    Physical Requirements:

    • Ability to sit or stand for long periods of time
    • Ability to lift 20+ pounds occasionally
    • Ability to climb stairs and ladders



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