Commercial Operations Program Manager III

Cook MyoSite, Inc., part of the Cook Group, Inc. family of companies, is on a mission to make regenerative medicine a part of everyday medicine. We’re investigating our core technology, autologous muscle-derived cells, for the potential treatment of several muscle-related disorders. We at Cook MyoSite have the potential to make a difference in the lives of countless people around the world, and we also have the potential to make a difference in yours. Joining our team is an opportunity to ignite your passion, grow your potential, and define your purpose. If you’re curious, motivated by helping others, and driven by integrity, we invite you to apply.

The Commerical Operations Program Manager III ensures the planning, execution, and management of strategic programs within the Commercial Operations function. This role serves as the primary point of contact for cross-functional teams to optimize commercial operations strategies and drive program success. This role fosters relationships with internal and external stakeholders and ensures timely delivery of key medical initiatives. 

• Leads the planning, execution, and management of commercial operations programs, ensuring alignment with broader organizational goals and objectives 
• Collaborates and coordinates with specialty distributors, HUBs, specialty pharmacies, cell therapy treatment centers, and tissue acquisition centers, serving as primary Cook MyoSite contact and ensuring issue resolution.
• Develops project timelines, manages milestones, identifies risks, and proactively resolves issues to ensure successful program completion within scope and deadlines.
• Oversees the collection, analysis, and dissemination of program data and reports to leadership. Provides regular updates to stakeholders.
• Assists in budget development, monitors expenditures, and ensures efficient allocation of resources to support medical affairs initiatives
• Assists in designing and implementing processes to support product distribution, patient access, and compliant data exchange.
• Identifies areas for improvement and ensure compliance with regulatory requirements and internal policies.
• Contributes to the development of the long-term commercial operations strategy.
• Provides insights and recommendations to Business Operations leadership based on market trends and operational data.

• Exemplifies Cook MyoSite Core Values
• Maintain regular and punctual attendance
• Must maintain company quality and safety standards
• This position requires an ongoing commitment to upgrading knowledge, job skills and abilities in addition to competency related to all duties and responsibilities listed above.
• Ability to work in collaborative and independent work situations and environments with minimal supervision
• Maintain composure and competence under stressful situations; demonstrate flexibility and adaptability
• Must work and interact effectively and professionally with and for others throughout various levels of the global organization to achieve company goals
• Trainability
• Must have effective verbal, written and interpersonal skills
• Able to prioritize and operate proactively
• Must demonstrate critical thinking and proven problem-solving skills
• Strong interpersonal skills resulting in exceptional rapport with people. Proven success in initiating, promoting, and maintaining strong interpersonal relations
• Must be able to multitask
• Must be able to efficiently manage travel plans and promptly submit accurate expense reports

• Must be able to effectively build and manage budgets

Undergraduate degree in Business or Life Sciences or 5 years direct, relevant experience in specialty healthcare distribution to provide a comparable background

Minimum of 3+ years' experience in pharmaceutical or biotechnology industries

MBA or MPH preferred
Prior experience in project and program management preferred

Proficient knowledge of Microsoft Office software, and other general office equipment.
Basic understanding of cGMP, 21 CFR Part 11, and related regulations associated with Bio/Pharmaceutical product manufacturing

Hybrid

Physical Requirements:

• Office Setting (with travel): General office, warehouse and laboratory setting.

• Ability to conduct and hear ordinary conversation and telephone communication.
• Must be able to work extended hours beyond normal work schedule to include, but not limited to, evenings, weekends, extended work hours and/or extra work hours, sometimes on short notice as required.
• Ability to work under specific time constraints.
• Must be able to sit at desk, in meetings and/or work on a computer for long or extended periods of time.
• Visual and manual acuity for working with computers and equipment.

Employee that interacts with Healthcare Professional: In addition to below, Compliance with Cook Policy & Guidance On Interaction with Healthcare Professionals.
Compliance with all policies of the company including without limitation the Cook Employee Manual, Cook Code of Conduct, Quality System Manual, Cook Electronic Information Policy and HIPAA regulations.

At Cook MyoSite, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Cook MyoSite is proud to be an equal opportunity workplace.
This job description features the essential and critical functions of the position described and is not an exhaustive list of tasks and/or responsibilities. This may be subject to change at any time due to reasonable accommodation or other reasons.