Artificial Intelligence Solutions Engineer

AI Solutions Engineers turn ambiguous, high-value business problems into production-grade AI systems. This role covers the full lifecycle— blends of data science, data/ML engineering, and application development to deliver tools across the global enterprise. This position requires close collaboration with both technical and non-technical partners.

• Own discovery and delivery. Partner with internal and customer stakeholders to define problems, success metrics, and delivery plans; iterate rapidly based on user feedback.
• Build production AI applications. Design and implement solutions such as LLM assistants, retrieval-augmented generation (RAG) systems, and intelligent automation—including prompt design, evaluation frameworks, guardrails, and human-in-the-loop workflows.
• Make data usable. Develop pipelines and integrations across enterprise systems (APIs, databases, event streams); perform modeling, quality checks, lineage, and governance to enable AI at scale.
• Ship full-stack software. Implement reliable backend services (Python/Java/Node/C++ or similar) and practical user interfaces (TypeScript/React) that solve real user problems.
• Operate in the cloud. Deploy and run services on AWS/Azure/GCP with containers/orchestration (Docker/Kubernetes), CI/CD, secrets management, monitoring, and observability.
• Integrate with enterprise platforms. Connect securely to internal platforms and data sources to accelerate delivery and measurable outcomes for frontline teams.
• Engineer for safety and trust. Apply secure-by-design practices: data privacy, access controls, model/feature monitoring, bias and risk assessment, incident response, and auditability for ML/LLM systems.
• Measure impact and drive adoption. Instrument products, track adoption/quality/ROI, document decisions, and lead change management through demos, training, and clear communication.
• Lead with ownership. Work in small, agile teams; communicate effectively with executives, domain experts, and engineers; take responsibility for high-impact projects.

Education and/or Work Experience Qualifications
• Bachelor’s degree in Computer Science, Engineering, Mathematics, or related field—or equivalent practical experience with strong software engineering fundamentals.
• 3+ years building production software or data/ML systems (e.g., full-stack, data engineering, MLOps, or platform engineering).

Knowledge, Skills, and Abilities
• Proficiency in at least two of: Python, Java, C++, Go, TypeScript/JavaScript; familiarity with testing, code review, and CI/CD.
• Hands-on experience with one or more of: LLM application patterns (including RAG), vector databases, model evaluation/monitoring, and deployment of AI systems to production.
• Direct experience working with end users/customers—driving discovery, scoping MVPs, presenting to leaders, and iterating in fast feedback loops.

Preferred Qualifications:
• Background integrating with enterprise data/AI platforms and operational domains where AI augments frontline workflows.
• Experience defining product and business health metrics and communicating trade-offs to technical and non-technical audiences.
• Familiarity with regulated environments (e.g., healthcare, life sciences) is a plus.

Physical Requirements
• Works under general office environmental conditions
• Some travel may be required (e.g., for team-on-sites, professional development, or deployment support)
• Personal protective equipment including safety glasses, lab coat and gloves required in many areas associated with this position