2nd Shift Team Lead, Custodial

Requisition ID 2025-16815
Posting Date 2 weeks ago(6/25/2025 9:52 AM)
Job Location(s)
Winston-Salem NC United States
Job Locations
US-NC-Winston-Salem
Position Type
Full Time
Company
Cook Winston-Salem
Category
Facilities/Maintenance

Overview

The 2nd Shift Team Lead, Custodial oversees the custodial services and custodial servicing teams and/or vendors, ensuring a clean and safe environment. This role includes supervising daily shift operations and providing leadership during assigned shift, as well as overseeing housekeeping services to maintain orderly facilities.

Responsibilities

· Inspect inventory of cleaning supplies, order when necessary

· Assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment, take corrective action

· Communicate to staff updates/changes to processes and/or policies

· Ensure cleaning equipment is operating properly and provide basic troubleshooting when necessary

· Review all work orders for the organization and determines an appropriate course of action to address each work order submitted

· Assist with performance management and annual reviews

· Authorization of weekly time sheets, concur, PTO request, department specific documents

· Meet with Facilities Manager as needed to review custodial priorities

· Maintain and update adequate documentation for operation of department; e.g. Performance reviews, Merit reviews, Accident reports, Training records, etc.

· Oversee, direct and assist in the general cleaning of all facilities

· Implement policies, programs and directives of senior management

· Make recommendations for staff and equipment and have significant input into personnel matters

· Work independently and with minimal supervision

Qualifications

Education and/or Work Experience Requirements:

· Associates degree or 1-3 years of experience in custodial services and/or 1-3 years experience in Supervisor role

 

Qualification Requirements:

· MS Office proficient

· Industrial Cleaning equipment maintenance, basic troubleshooting and operating skills/knowledge

 

Physical Requirements:

• Frequently required to sit, stand, walk, and communicate

· 85% walking or standing

· 15% sitting

· Must be able to have close visual acuity to work with computers, equipment

· Frequent lifting with moderate exertion for majority of shift

 

Regional Requirement

50 mile radius or less to Winston-Salem, North Carolina

 

Physical Requirements:

• Utilizes close visual acuity for working with computers and equipment
• Frequently required to sit, stand, walk, and communicate
• Occasionally lifting with moderate exertion throughout shift

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