Senior Systems Administrator

Responsible for administration and support of critical systems infrastructure including the implementation, maintenance, configuration, and general support of technical services for a domain area.

• Deploy, install, and configure IT infrastructure systems.
• Maintain, administer, and support hardware, software, and technology services.
• Participate in the planning, life-cycle management, and development for systems.
• Proactively upgrade systems to stay current, resolve vulnerabilities, and enable new functionality.
• Maintain system backups, resiliency, and disaster recovery functions.
• Monitor performance of systems, conduct troubleshooting and diagnosis, and resolve operational and technical issues.
• Perform root cause analysis on failed components and implement corrective measures or process improvements.
• Resolve user issues through response to incidents or access requests.
• Provide emergency on-call support and perform occasional after-hours maintenance updates to systems.

• Define and document administrative and support best practices.
• Create and maintain documentation on procedures, technical specifications, and implementation work products.
• Ensure standardized and accurate inventories, records of installed assets, and software license controls.
• Provides feedback, operational requirements, and shares areas of opportunities with engineers and architects.
• Serve as liaison with other teams, vendors, consultants, and customer groups.
• Demonstrate effective communication skills and ability to work in a collaborative and independent environment.

• Minimum four-year technical university degree or equivalent experience.
• Minimum five years of prior relevant work experience for the position.
• Multiple industry technical certifications.

• Possess a general to advanced knowledge of subject matter.
• Performs work under occasional supervision.
• Handles wide range of technical issues and work constraints, referring some more complex issues to higher-level staff.

Physical Requirements/Work Environment

• Works under general office environment conditions
• Sitting for extended periods, utilizes close visual acuity for working with computers, equipment, etc.
• Must be able to perform the essential functions of the job, subject to reasonable accommodation requirements under the ADA

• Requires occasional early morning or late evening teleconferences
• International and domestic travel as required