System Engineer - Cognition Cockpit

The System Engineer is responsible for designing, developing, and maintaining business systems that support the organization's operations. This role requires a strong understanding of both business processes and technical systems, with the ability to bridge the gap between business needs and technical solutions. The System Engineer collaborates with stakeholders and process owners to gather requirements, translates them into technical specifications, and implements robust and scalable systems that align with the organization's goals.

The position will mainly work with the software tool Cognition Cockpit that Cook Medical has selected within the PLM area, to support requirement management, risk management, and process validation.  The new System Engineer will work together with another Senior System Engineer to continue design and implementation of Cognition Cockpit.

You will be part of a team who is working closely with process owners, stakeholders, and IT. Our partners are located around the world, where Cook Medical has manufacturing sites and R&D teams. We are early in the adoption of Cockpit, so you will have the opportunity to influence the future direction in the use of Cockpit.

Your primary focus will be:

• Development of Cockpit-specific procedures and instructions
• Development of Cockpit training material
• Support users/super users
• System admin activities such as user management, usage report, license management
• Project management

• Gather business requirements, collaborate with stakeholders and process owners to understand their needs and objectives

• Translate business requirements into detailed technical specifications for system design and development

• Design and develop business systems that streamline operations, improve efficiency, and support the organization's objectives

• Analyze existing systems and processes to identify areas for improvement and optimization

• Understand how the system receives and sends data from/to other systems

• Research and recommend new technologies, tools, and methodologies to enhance system performance and productivity

• Collaborate with cross-functional teams, including business analysts, developers, and project managers, to ensure successful system implementation

• Develop and maintain system documentation defining the system and the use, work with process owners to ensure system documentation integrates with process documentation

• Develop and maintain system training material to support training in systems

• Lead or support system adoption, to ensure successful adoption of systems, working closely with the entity, including data migration, policy/procedural changes, and training

• Manage projects to implement and adopt off the self-software that improves processes

• Ensure that lessons learned are captured following adoption, to ensure continuous improvement of adoption projects

• Work closely with IT product owners for coordination of system work, such as upgrades, validation, enhancements

• Monitor system enhancement requests and performance data to identify system improvements

• Identify, prioritize, and manage system improvement projects

• Provide technical guidance and support, including training and documentation

• Conduct system testing, debugging, and troubleshooting to ensure system stability and integrity

• Monitor system performance and conduct regular maintenance to identify and resolve issues in a timely manner

• Stay up to date with industry trends and best practices related to business systems and technology

• Understand and be accountable for conducting Cook business with integrity and in compliance with applicable standards, including Cook policies

• Within scope of responsibility, ensure all quality, regulatory, compliance, and product-specific requirements are met

• Bachelor's degree required and/or equivalent relevant work experience in Engineering, preferably in Mechanical, Chemical, or Biomedical

• Minimum of 3 years of relevant experience
• Experience across broad range of PLM tools, data, and processes
• Preferred qualifications: Experience as a project manager and/or work related to design, implementation, or sustaining electronic PLM systems

• Effective oral and written communication skills.
• Excellent problem solving skills and ability to work in collaborative and independent work situations and environments with minimal supervision.
• Experience working in a global environment / global teams across many cultures and regions, managing and executing complex projects / programs in an engineering environment

• Qualified candidates must be legally authorized to be employed in the United States. Cook does not intend to provide sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.

Physical Requirements:

• Approximately 95% of the time is spent in a normal office environment requiring sitting and moving around the building, approximately 5% of time is spent in domestic/international travel to various locations to support project activities; Engineers supporting implementation could travel up to 50% during some projects.